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Privacy Policy

A legal disclaimer

Privacy Policy

This Privacy Policy outlines how Marine Logistics (“we”, “us”, “our”) collects, uses, stores, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, submitting an enquiry, requesting a quote, or engaging our services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect personal and business information including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Residential or business address

  • Boat details (length, width, height, weight, make, model, condition)

  • Pickup and delivery locations

  • IP address, browser type, device information

  • Any information you voluntarily submit via forms, emails, or phone calls

Failure to provide requested information may prevent us from supplying a quote or service.

2. How We Collect Information

Information is collected when you:

  • Submit a quote or contact form

  • Call, email, or message us

  • Engage our services

  • Browse our website (cookies and analytics)

3. Purpose of Collection

We collect information for purposes including:

  • Providing transport quotes

  • Booking and managing transport services

  • Communicating with customers

  • Compliance with legal and insurance obligations

  • Improving our services and website

  • Marketing and follow-up communications (where permitted)

4. Disclosure of Information

We may disclose personal information to:

  • Transport operators, subcontractors, and drivers

  • Insurance providers

  • Regulatory authorities where required by law

  • Professional advisers (legal, accounting, insurance)

We do not sell personal information to third parties.

Some service providers may be located interstate or overseas. By using our services, you consent to such disclosures.

5. Data Storage & Security

We take reasonable steps to protect personal information from:

  • Misuse

  • Loss

  • Unauthorised access

  • Modification or disclosure

However, no system is 100% secure, and we do not guarantee absolute security of electronic data transmission.

6. Access, Correction & Deletion

You may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of information where legally permissible

Requests must be made in writing. We reserve the right to refuse requests where permitted by law.

7. Cookies & Website Analytics

Our website may use cookies and third-party analytics tools to:

  • Improve user experience

  • Track website performance

  • Monitor traffic and usage patterns

You may disable cookies via your browser settings.

8. Marketing Communications

We may contact you regarding quotes, services, or updates.
You may opt out of marketing communications at any time.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time without notice. The latest version will always apply.

11. Contact

For privacy-related enquiries, contact us via the details provided on our website.

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